VoIP, or Voice-over-Internet-Protocol (sometimes referred to as Voice-over-IP) is a technology that allows individuals and businesses to make telephone calls (voice calls) over an internet connection, as opposed to the traditional fixed-lines service.
This might sound very difficult and confusing, but in essence, instead of using your internet (ADSL, Fiber Internet or LTE) to only connect to the internet, you can now use this same technology to carry your voice calls. This great new feature that technology offer, has brought numerous new advantages and features to the business world, and has allowed many businesses to grow exponentially while reducing their telephone cost.
Voice-over-IP (VoIP) Main Benefits
- Cost Savings
VoIP call rate costs are between 30% - 40% lower than traditional fixed-line services and since most companies already have a internet network in place, the need for new hardware is reduced. - No Hardware Replacements
Since VoIP can be placed on any IP PBX system, the need to replace hardware is not needed. Alternatively, VoIP can be configured to use any Cloud PBX system, making scalability easy and cost effective. - Features & Configuration
VoIP has introduced a whole new spectrum of features as an IP Service, from voice recording, phonebook, softphone applications and many more, bringing your company seamlessly into a new era of business. And to top on that, since VoIP is on a computer network, most configuration can be done remotely without the need for additional staff.
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