IP & Cloud PBX Solutions | Grandstream IP PBX | 3CX Cloud PBX

IP & Cloud PBX Solutions

Advanced Communication Solutions for your business or enterprise.

IP & Cloud PBX (Private Branch Exchange) is a system of technology, either physical or cloud based that gives your business the ability to handle voice communication more effectively and efficiently.

This is done by features like putting multiple incoming calls/callers on hold, parking calls, call recording and many more. IP & Cloud PBX systems have increased in functionality over the past couple of years, and have become a must-have in any growing or established business. With ability to get insights, into calls, PBX systems are specifically designed for large businesses, hotels, telemarketing departments and many more.

PBX Main Features

Cost Savings
PBX Systems usually support mutliple channels, meaning that you no longer need 8 - 10 physical telephone lines (monthly rental) to cater for large volumes of calls.
IP & Cloud Based
Since modern PBX Systems support IP Networking or are software based in the Cloud, scalability has been made seamless, and monitoring the effect of bandwidht usage on your network has become a much easier task.
VoIP Enabled
VoIP is probably one of the fastest growing communication medium, and it is fully supported by IP & Cloud PBX Systems. This allow you to save even more on your telephone bill, by paying a reduced outbound call rate.

IP & Cloud PBX Features

Scalability

Supports up to 2000 endpoint SIP registrations, and up to 200 concurrent calls, with up to 64 conference attendees.

Zero Configuration

Zero configuration provisioning for SIP endpoints.

Security

Strongest-possible security protection using SRTP, TLS and HTTPS encryption.

IVR

Supports up to a 5-level IVR (Interactive Voice Response).

Call Recording

Built-in call recording server; recordings accessed via web user interface or extension handset.

Call Queue Management

Supports call queue for efficient call volume management.

Call Detail Records (CDR)

Built-in Call Detail Records (CDR) for tracking phone usage by line, date, etc.

Language

Multi-language auto-attendant to efficiently handle incoming calls.

Phonebook

Integrated LDAP and XML phonebooks, flexible dial plans

Video Support

Supports any SIP video endpoint that using the H.264, H.263 and H.263+ codecs.

Voicemail & Fax

Supports voicemail and fax forwarding to email.

Frequently Asked Questions

Can I use my existing IP Phones?

Yes. Our IP & Cloud PBX Systems supports most IP Enabled Handsets. However, is is important to note that not all functionality might be available on your specific handset. You can contact our support team for a free audit to assess your existing equipment to provide you with detailed information about interoperability and equipment support.

Can I make calls outside of South Africa?

Yes. By default we block certain high risk countries, to ensure your system is not used for unlawful calls. Should you need to make calls to any of these countries, you can send us a written request to unblock a specific country.

Do you have solutions for outbound sales representatives or employees?

Yes. Our system has Softphone capabilities that can be used on any Android or iPhone mobile phone. We will send you your account details, and your mobile phone will act as an extension of the entire PBX system, giving you the same cost savings as VoIP.

Will my calls be as clear as over a normal fixed-line telephone line?

Yes. Your voice call data is transfered over an IP network that can carry more data that traditional copper wire. When our engineers install your system, you entire network is configured for QoS (Quality of Service) to ensure optimal and clear voice calls at all time.

If you have any other questions that are not discussed here, please call our support team at support@siemtech.co.za.